Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using DoorFee ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

DoorFee provides a platform for Discord server owners to manage paid subscriptions, including payment processing through Stripe, automated role management, sales page creation, and subscriber management tools. The Service acts as an intermediary between server owners ("Clients") and their subscribers ("End Users").

3. Account Registration

To use certain features of the Service, you must register for an account using Discord OAuth. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Payment Terms

All payments are processed through Stripe. By using our payment features, you agree to:

  • Pay all applicable fees as described in your selected plan
  • Provide valid payment information
  • Authorize us to charge your payment method for recurring subscriptions
  • Accept that platform fees (2.5% for Pro, 10% for Free) are deducted from transactions

Refunds are handled on a case-by-case basis. Server owners are responsible for their own refund policies with their subscribers.

5. Client Responsibilities

As a Client using DoorFee to manage subscriptions, you agree to:

  • Comply with all applicable laws and regulations
  • Not use the Service for illegal or prohibited activities
  • Provide accurate descriptions of your subscription offerings
  • Handle subscriber disputes and refund requests appropriately
  • Comply with Discord's Terms of Service and Community Guidelines
  • Not sell or promote prohibited content (see Prohibited Content section)

6. Prohibited Content

You may not use the Service to sell or promote:

  • Illegal goods or services
  • Content that violates intellectual property rights
  • Harmful, fraudulent, or deceptive content
  • Content that exploits minors
  • Malware, hacking tools, or services for malicious purposes
  • Content prohibited by Stripe's acceptable use policy

7. Intellectual Property

The Service and its original content, features, and functionality are owned by DoorFee and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you create using the Service, but grant us a license to display and distribute it as necessary to provide the Service.

8. Limitation of Liability

To the maximum extent permitted by law, DoorFee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for any issues with Discord, Stripe, or other third-party services.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DoorFee operates, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved through binding arbitration.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us through our support channels or Discord server.